The following terms and conditions apply to all transactions on Cameraworld website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
These terms and conditions do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Description of Goods
All the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter and specifications advertised on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites.
The intention of Cameraworld is that all information on the website should be as accurate and up to date as possible. However, Cameraworld cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.
All prices on our website are inclusive of VAT, and subject to delivery charges which are indicated at the time of placing an order.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
Payment Methods
We accept most major credit and debit cards including Visa, MasterCard and Switch. When ordering you must provide us with your exact billing address and telephone number, matching the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery Charges
All delivery charges will be added to the price of the products at our checkout. Mainland UK delivery charges quoted are for the majority of UK Mainland addresses. For delivery prices and times to all other areas contact us at info@cameraworld.co.uk
Delivery Times
Delivery of consumer electronic products within mainland UK will normally be made within 3-5 working days from clearance of payment. Major domestic appliances are normally delivered direct from the Manufacturers and may take up to 5-7 working days from clearance of payment.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Any dates specified for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If our suppliers or we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
Risk
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Time Limitation for Notification of Claims
If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery. It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery. It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery. We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date. If goods returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration fee of 15% of the price of the goods along with the cost of carriage will be charged to your credit card account.
Product Guarantees
All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for a period of 12 months, unless otherwise stated. Manufacturer's guarantees specifically exclude faults caused by accident, neglect, and misuse. In addition routine maintenance (cleaning of dirty audio/video heads etc.), consumables (styli, plug fuses, cables, batteries, etc.), cosmetic damage and tuning of channels are not covered. This does not affect any statutory rights.
Cancellation of Orders
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery for full credit or refund less any applicable delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked.
Other
You will own the goods once we have received your payment in full. We will issue you with an invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
www.cameraworld.co.uk is operated by Cameraworld Ltd
This Privacy Policy is a legal document which sets out what personal information Cameraworld Ltd collect and retain, how we use it, to whom we may disclose it, the security measures we take to protect it and how you can correct inaccuracies in the personal information we hold. Our privacy policy should be read in conjunction with our Terms and Conditions.
Cameraworld Ltd gathers information from users of this web site automatically and when you decide to provide us with information using our electronic forms.
We also monitor this site's access log information and the connection address from the Internet address you are connecting from is automatically included within that.
Cameraworld Ltd takes customer privacy seriously and does not sell, trade or rent your personal information to any third parties. We use this contact information to send you information that we feel may be of interest about our company. If you prefer not to receive such mailings from our company, please let us know by sending an e-mail, calling or writing to us.
Cameraworld Ltd is committed to the security of customer information and we have security procedures in place to protect the loss, misuse or alteration of information under our control.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you provide before it is sent to us. In addition, in accordance with UK Data Protection legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose information to you.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us at info@cameraworld.co.uk
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CameraWorld are UK camera retailers with shops in London (just off Oxford Street) and Chelmsford, Essex and online at www.cameraworld.co.uk. Originally camera retailers at Wells Street in London’s West End, CameraWorld quickly gained a reputation in the UK for offering very low prices and helpful, friendly service. The CameraWorld directors and staff have been camera retailers for many decades. Many enjoy photography as a hobby and all are dedicated to offering bringing the best of this exciting hobby to our customers.
The online website allows the whole of the UK and beyond the benefits of a huge range of products, very easy navigation including a simple search facility and full of information. There is an extensive range of accessories including camera bags, tripods, filters, memory cards, hoods, software, remote controls, light meters, camera straps and photo books. CameraWorld offer the best products from the best brands including: Nikon, Sony, Canon, Panasonic, Fujifilm, Epson, Ricoh, Samsung, Lowepro, Tamrac, Crumpler, Sigma, Tamron, Manfrotto, Velbon, Hoya, Cokin, Adobe, DxO and many more.
Following the success of the London shop and online website, CameraWorld opened a new branch in Chelmsford. Our Chelmsford shop is located in Exchange Way, High Chelmer Shopping Centre and offers our Essex customers exceptional choice, very competitive prices and a friendly, knowledgeable service. CameraWorld are camera retailers in the UK who believe in offering the kind of service that we would like to receive ourselves both online and at the London and Chelmsford branches.
