Would you like to add your comments? Please contact us.
Staff were very helpful when enquired about a lens by phone, their description was full and accurate and the lens was keenly priced.
22nd June 2017Alan Watson
Ordered a used item and arrived better than described. came with all original packaging and instructions. fast delivery too
21st June 2017Adam Trattles
First time to buy anything from this company and their service has been first class, with the product delivered very fast. Would use them again without any worries
21st June 2017William Phelps
Item (Minolta 50mm lens) as described and in excellent condition cosmetically. Ordered on the Thursday and was delivered next day (Bank Holiday Friday)! Meant I could spend the weekend playing around with my new toy. Very pleased with the results. Great service and value for - plus the security of a 6 month guarantee. Highly recommended.
18th June 2017James Brady
From first finding the Nikon D3S on the web site to receiving it took less than 24 hours! The woman answering the phone was well mannered and helpful and really appeared to know what she was talking about. The body arrived next morning, well packaged and with everything as described. The shutter count was actually less than described and the camera was in mint condition. What more could one expect from a dealer?
18th June 2017Peter Russell
The lights arrived promptly but the fuse popped and took out one of the lights when I first set them up and turned them on. I contacted CameraWorld, who could nit have been more helpful. They immediately sent out replacement issues and two extra bulbs.
I had been dreading trying to get things sorted but they were terrific. Great correspondence, and immediate positive response and I am a very happy customer. If you have never used them before don't be worried. Based on my experience these folks are great.
18th June 2017Terry Brereton
Good service, prompt delivery and Item as described. Recommend this shop to anyone.
16th June 2017Rodney Hutchinson
I ordered my new Sony A6300 and Ziess lens after a visit to the Sony stand at the Photography Show. Although I did not order at the show and the camera and lens were out of stock the show price was honoured. During the transaction I was kept informed by phone or text until the items were delivered. I would have no hesitation in using this company again.
16th June 2017James Apps
Spotted a good offer on CameraWorld's website so I proceeded and ordered the item. Found it very easy to place the order; had quick follow-up emails with confirmation of my order and an invoice. The item I ordered was delivered very quickly, was well-packaged and all complete. Have purchased from their shop before but this was my first online order; wouldn't hesitate to order online again and can thoroughly recommend CameraWorld.
16th June 2017Jeremy Kirk
Saw the "pre-used" item on line follow a search, good price, so I paid for the item and it was delivered within a couple of days, exactly as described, very pleased with the service.
16th June 2017James Berry
I went into your Chelmsford store seeking to purchase a tripod. I can only congratulate you for your excellent staff and service.
It significantly emphasises the option of being able to discuss options with knowledgable staff.
Great work. I will return.
15th June 2017Clive Osborne
Really fab customer service, and the best price I found. Wouldn't hesitate to recommend these guys!
14th June 2017Lizzie Hodgkinson
Good Service - useful advice and friendly approach.
A good place to get your gear from.
13th June 2017Jacob Janiec
Excellent service, my lens arrived as advertised very promptly.
13th June 2017Duncan Godfrey
Great price and service, no complaints, almost as cheap as buying from Asian discounter but without all the hassle.
13th June 2017Keith Watson
Super friendly staff and a really good and efficient service. Would definitely recommend!
13th June 2017Susanne Lund Pangrazio
Fast and efficient service. Thanks.
13th June 2017Alan Dearling
Have bought both in person and mail order from the London shop. First class. If item is on offer the savings are GREAT.
13th June 2017Joe Newson
Bought two items both very happy with, in delivery on time , packaged well, arrived safely and look good and work well.
13th June 2017Roger Gilroy
Good website, well laid out and it was easy to filter products to identify what I was looking for.
13th June 2017Paul Miller
Great camera, well priced and great service, many thanks
13th June 2017Andy Tobin
Excellent service... I placed my order in the afternoon and received it the next day!!
13th June 2017Ernesto Savarese
Excellent service, would use again
13th June 2017Malcolm Ogden
I'd recommend CameraWorld highly and wouldn't hesitate to come back for lenses.
Delivery only took a few business days and the camera was well protected and no damage to the box.
13th June 2017Jamie Wakelin
Friendly helpful and knowledgeable.
13th June 2017Andrew Brown
Very good to deal with very fast delivery five star rating.
13th June 2017James Hopkinson
Excellent web presence, easy ordering and quick delivery, giving the impression that if there had been a problem, it would quickly and effectively have been addressed.
13th June 2017John Mallabar
Excellent service - I had a minor issue but it was resolved very quickly. Very well done!!!
13th June 2017Bryan Websdale
Excellent customer service, friendly staff on the call line.
13th June 2017Charlie Fowkes
Excellent service and speed. Item as described with no faults and better than I expected.
13th June 2017Matthew Slinger
Excellent service and prompt reply to a query before I bought. CameraWorld are now in my favourite sellers list.
13th June 2017Brian Chambers
An excellent service from the company, the staff I dealt with were very helpful and supportive and I would recommend Camera world and would deal with them again. The lens was exactly as described, very well packaged and arrived within 2 days of placing the order, brilliant and thanks.
13th June 2017David Gandy
Very good service from CameraWorld. Item dispatched and received in a few days following initial enquiry and subsequent order.
13th June 2017Chris Roberts
I had really great service. The camera I ordered (Canon M6) was new and the launch was a little delayed. Gaz was excellent at keeping in touch and when circumstances changed he took the initiative to call/email to keep me informed (how many dealers do that?).
They were also the only dealer offering a discount on this new piece of equipment.
13th June 2017Andrew Kerr
Great company to deal with, really good customer service. I ordered a Zeiss from the site, turned out it was out of stock, I very quickly received a call from Lauren.
Her effort to get a lens to me has been great, they called around and even contacted Zeiss to get hold of one. Really good communication, which is reassuring when you're buying something that important, not to mention expensive.
The delivery of my other order was lit...erally overnight, items were really !!PROPERLY!! packed and I plan on moving into the box very soon hahaha.
Will definitely be buying from these guys in the future.
10 points Gryffindor.
25th May 2017Robert Pugh
Been a couple of weeks since I purchased two lenses from yourselves (2 separate transactions) and apart from enjoying my purchases, the one thing I haven't done is to compliment you on the exemplary standard of service I received.
I would particularly like to commend Lauren from the London branch who advised me in making my lens choices and went that extra mile to ensure my requirements were fulfilled.
It is service such as I received with my latest transactions (and on previous occasions) that makes CameraWorld my retailer of choice when seeking to purchase camera equipment.
24th April 2017Chris Moon
A huge thank you to the Chelmsford store and Jordy for his help in swiftly getting my new lens. Very much appreciated.
8th April 2017Andrew Briggs
Just wanted to drop an email to thank Brad for his advice today to me and my daughter. It’s a daunting task trying to work out what the right lens is to buy as it’s not an every day event, but Brad helped me shorten my wish list of lenses I thought I needed with straight forward explanations and no pressure to “make the sale”. I’m really happy with the two we bought today.
5th April 2017Paul Kinzett
Have used CameraWorld, both in-store and online on a number of occasions and can only say that the experience has been great. They have a really good range of items and very helpful with advice when you visit them (Chelmsford store in my instance). Highly recommended for anybody requiring any photography equipment.
3rd April 2017Rob Parker
Thanks again for helping with the battery of my camera. You've saved my vacation.
28th March 2017Daisy Mantel
To All Staff at Chelmsford Branch. Thank you so much for your excellent help and support with choosing a new camera. Also for the magnificent advice I received from Jordy with regard to my Nikon. Absolutely Brilliant shop.
9th March 2017Alan Halls
On 2nd March, I travelled from Southend to try out 2 cameras (Panasonic FZ2000 and Sony RX10 III). The sales assistant - Jordy - was extremely helpful, offering unbiased and useful advice, and made the effort to find the answers to the few questions that he could not answer immediately. Most importantly, I was given all the time I needed and did not feel rushed or pressured to come to a decision. I could not have asked for a better level of service.
5th March 2017Kevin Gentleman
Just wanted to say a big thank you to CameraWorld who sorted me out with a fantastically priced second hand Tamron 24-70mm F/2.8 yesterday! Been after one of these for a while for the right price and again they were the ones who stepped up and supplied!!!
2nd March 2017Lamo The Lion
Very helpful company, came into their own when Canon did not approve my Cashback claim. It was after CameraWorld's intervention that Canon's decision was turned round. I will be looking to purchase lenses, to add to the kit lens that came with the camera through this Company.
22nd February 2017Sheila Ellis
Fast despatch, faultless transaction.
22nd February 2017Jonathan Gooding
As above I would recommend this company to all. First rate and very speedy service.
21st February 2017Andrew McLaughlin
Great service and delivery, also really good price, very competitive, would use again.
21st February 2017Sally Dance
Just like to say how pleased I am with your service. I traded in a lens against a new one and of the three valuations I received, yours was the highest coupled with the lowest price of the new lens. Very fast turnaround, next day delivery and without fuss. Thanks very much, highly recommended.
17th February 2017Brian Chandler
Excellent service, pleasure to do business with, great prices, highly recommended. Many thanks.
16th February 2017Steven Dent
Everything is perfect, I have made several shots and at this time I think this is the best solution for my state of art in the field of dental photography.
I wish sincerely to thank you for your expertise and professionalism. If any of my colleagues or friends need something in the field of photography I'll give my strong recommendations for your store. And when I move to the next level, I too will know where to look and find advice and best solution.
All the best.
14th February 2017Boyan Chakarov (Bulgaria)
I was highly impressed by the service that I would happily use again
12th February 2017Gary Larkin
Lens description was accurate. Lens was well protected in packaging and dispatched quickly. Great service, thanks.
12th February 2017Bridget Oliver
Good service - lens arrived on schedule, well packed and 'good as new' appearance.
11th February 2017Chris Hubbard
Excellent service and quick responses to questions. I will for sure use CameraWorld when I need more equipment.
11th February 2017Ole Koustrup Hansen (Denmark)
Very happy with the service and communication by email I had over a purchase that was slightly delayed by supply issues. Super quick in response I would have no concerns in recommending them to others.
11th February 2017Ian Kew
Have used CameraWorld before for previous purchases. Found them to be reliable company that have items at great prices and delivered quickly and secure.
6th February 2017Steve Ward
Quick delivery, good communication- have used on line and actual Chelmsford shop - can't recommend enough
6th February 2017Russ Markstein
Great to deal with and speedy delivery.
6th February 2017Darren Lindsey
Very Good service. Swift Delivery. Well Packaged.
5th February 2017Stephen Harper
Rang CameraWorld to confirm stock, the guy was great he even advised a cheaper filter. They were very helpful and the best I could find on cost, more than £150 cheaper than some others.
3rd February 2017Eric Jones
I have always found cameraworld to be very professional and the products I have purchased have matched their description to the full. Postage has been prompt and cost have been competitive. Highly recommended.
28th January 2017Peter Owen
Fantastic customer service and the best price on the internet. Gaz called several times to keep me up to speed on delivery and has a huge depth of knowledge. It was a major purchase for me, so it was great to feel valued.
27th January 2017Ray Kane
Prompt, well packed and as described, perfect thank you.
25th January 2017Matthew Bradwell
Would recommend very pleased with cameraworld received camera on time.
25th January 2017Colin Loveless
Absolutely excellent service. Would certainly recommend.
25th January 2017Alan McIntosh
Hey guys, Just wanted to say you did an sick* job with my order, it came within like 2 days plus i wasn't expecting a strap and charger. Amazing customer service, will 100% use again! Cheers.
19th January 2017
*Sick in this instance means good...honest!Charlie Cambray
I always found CameraWorld to be friendly, knowledgable and very helpful when I regularly used the shop when I worked in Chelmsford. Now I'm not local anymore I have just bought a new Olympus camera online and they were just as helpful and efficient when there was a query on the order and they had to ring me. Jordy was especially good and checked out details with a return phone call very quickly which is reassuring when spending a large sum online. The camera arrived safely next day. Thank you.
19th January 2017Mark Deudney
Really swift delivery and easy online purchase. Packaging was adequate and secure. I buy regularly so the service and product quality as advertised is important to me.
19th January 2017Robert Moeser
The telephone conversation I had with the sales staff were very knowledgable and helpful. No complaints.
19th January 2017Stephen Floate
Excellent. Service and helpful guide.
18th January 2017Ernest Hankey
Fast and efficient and kept well informed of delivery progress. Highly recommend.
18th January 2017Michael Wall
Best price deal around when I bought the camera. Great service and value.
18th January 2017Richard Tydda
Very competitive price, swift despatch,excellent service.
18th January 2017Roger Huhes
Great service, great price, emailed to see if product would be delivered on time,was replied to within minutes and product was delivered next day.
11th January 2017Natalie Foley
Fantastic service went the extra mile to ensure my wife's Christmas present arrived on time.
10th January 2017John White
Brilliant Service - will be using again for sure. Good price, prompt dispatch and good delivery comms. Thanks guys
2nd January 2016Alexander McCree
Prompt delivery, great service as always
1st January 2017William Keenan
The order process was simple and the goods arrived before the stated date. Well done.
1st January 2017Robert Ware
I'd not bought anything from Camera World before but when I saw that they were offering the Sony Camera plus case plus 16GB card for the same price as just the basic camera at other online retailers, I decided to give them a go and very pleased to say I've not regretted it. The service and camera kit are excellent. The gentleman (Gaz) I communicated with couldn't have been more helpful. Recommended wholeheartedly.
31st December 2016Dilys Cuff
I haven't bought from CameraWorld before - nice service and helpful people
30th December 2016Valeries Mullins
Great service from CameraWorld. Very happy with camera body and lens delivery and price.
29th December 2016Christian Furr
Totally satisfied with the service I received, there was a slight delay in delivery and I was given an SD card and a battery as compensation....never experienced this before!!!!
29th December 2016Janet Patterson
Excellent service; Helpful staff and speedy delivery.
28th December 2016Frances Walding
I would like to congratulate you on a member of your staff who was outstanding in customer service.
Last Friday 9 December I visited your store in Wells Street, London. My son is visually impaired and is on the Autism Spectrum which means he has communication issues and delayed response time. He has a great interest in filming and more recently cameras. He is currently interested in different lenses and what they look like through his camera which he got for his 14 Birthday in September. Not knowing much about lenses myself, I approached a member of your staff named Arpad, explained the situation with my son and he spent around 20 -30 minutes with him.
Arpad talked to my son about my sons Panasonic camera, the lenses, what he was trying to achieve and let him try a wide angled lens on my sons camera. Although we did not purchase the lens at the time, we will revisit your store after Christmas to purchase it (it was part of the Olympus range and around £550) due to the customer service we received on this particular day. I did however purchase a camera strap at Arpad's recommendation.
Arpad was truly amazing, showed politeness, interest and so much patience. He truly is a credit to your store and I just wanted to say a very big thank you.
17th December 2016Caroline Lloyd
Great service, very helpful with a personal touch.
2nd January 2017Micahel Brian Eddy
Prompt delivery, well packaged and as described, a great buy thanks
5th January 2016Dave Riley
A great company to deal with, great on prices and range of stock.
13th December 2016Giorgio Romaniuk
Excellent customer service, and range of cameras and accessories are superb, with only good quality cameras at all price points offered. prices, delivery, bundle deals are all great. Have used twice and had a great experience both times.
Will undoubtedly be buying from Camera World again in the future!
8th December 2016Joanne Smith
I highly recommend Cameraworld. Excellent service, amazing deals and extremely quick delivery of items. I will definitely use again.
7th December 2016Karen Warren
Couldn't ask for a better service. Camera is in perfect condition and delivery was swif . Will definitely use CameraWorld again.
7th December 2016Matthew Rutland
I can only say that my customer experience of CameraWorld has been first class and I would use them again.
6th December 2016Dave Rawlinson
Very helpful service. I was called to confirm that at the time you were awaiting stock, received emails to announce arrival and delivery was prompt and on time! All excellent. Thank you.
5th December 2016Ian Draper
Great service from very competent staff.
Honest opinions and certainly not pushy. Great store, used them for years and would not consider using any other supplier 10/10
29th November 2016Graham Moulds
First class service. Staff helpful when dealing with telephone enquiries. Product well wrapped and delivery prompt. Thank you.
17th November 2016Bruce Carrington
Just wanted to say a big thank you for the great service. I look forward to using my new D810 and all the bright shiny things.
18th November 2016David Carradice
Just the product I was looking for (Velbon Tripod Case) and at the right price.
17th November 2016Malcolm Talbot
Super super quick service. Super price too. Will definitely use them again.
14th November 2016Andrew Dalton
Have used Camera World on many occasions and always found the service outstanding friendly and helpful its good to know that there are still high streets shops who value the customer.
8th November 2016Stanley Brett
Thank you CameraWorld for confirming that the great customer experience is alive and kicking in the high street!
Marc of Chelmsford provided flawless service on a valuable Saturday trading day to my son and I. The camera was a cannon 80D, with no hesitation in allowing my 16 year old son to get familiar regardless of its value!
We are currently convincing my wife, but will return to buy! Forget penny pinching website purchases, visit them and you'll get, value for money and service, as I am sure they will also become a loyal companion along our photographic journey! Well done guys, and massive thanks to Mark!
10th November 2016Scott Davis
I was facing an issue which my A7 Mark II battery got stuck in the camera all of sudden after my visit to British Museum on 25 Oct 2016. I went to CameraWorld and hoped they could help me with it, although I didn't buy this camera from them.
One of their staff listened and help me with my battery issue patiently. And he manage to get the battery out without causing any damage to my camera. He told me there's no service charge for such favour and wish me have a nice trip in London.
8th November 2016Wei Min Chua
I've only shopped with CameraWorld a couple of times but have no hesitation in recommending you to my friends and fellow photographers based on your knowledgeable, friendly and fast service.
Many thanks for your kind assistance.
8th November 2016Phillip Eaglestone
Thank you, from the outset i was reassured about buying a pre-owned model and the delivery could not have been quicker.
4th November 2016Derek Armstrong
The service I received from CameraWorld is nothing less than the best. If I'm buying a new camera or lenses I always buy from them, communication and service and quick postage excellent, I highly recommend 5 stars.
20th October 2016Julie Allmand
I am sorry I have taken so long sending this "thank you" but now I am in a position to say the service received from Camera World was FIRST CLASS.
5th October 2016Ronald Wirral
Good value and super quick service.
5th October 2016Michael Riach
Fantastic shopping experience!
I have very limited knowledge on cameras so when my son asked me to purchase a specific camera for him I was quite reticent. However after looking online I found Cameraworld and by golly am glad I did. Their specialist knowledge is really good and explained things to me in a language I could understand. I knew I was getting a good deal and the whole experience was thoroughly educating and seamless from beginning to end.
Would highly recommend Cameraworld to anyone. Would have given it 6 stars.
Thank you Cameraworld!!
29th September 2016Chantelle Robertson
Great customer service
Knowledgable and friendly staff in both stores, and great website. Would definitely recomend and will be back
29th September 2016Chloe Worthrush
Outstanding customers service!
As a novice of the "camera world" I needed some help in purchasing my first "proper" camera. So decided I would give CameraWorld a go! So pleased I did helpful members of staff talked me through all my options and what would work for me. Pricing was competitive too! Highly recommend CameraWorld to anyone from novice to professional!
28th September 2016Michelle La Rue
Great Service from Knowledgeable Staff
Very pleased with the service. I have been using Cameraworld for a number of years. The guys in the shop are always friendly, very knowledgeable and will help you choose what is right for you not just the most expensive item. Pleasure to deal with and I would highly recommend.
28th September 2016Abby Peacock
Perfect transaction, would definitely use Cameraworld again and again. 10/10
23rd September 2016Andrew Alexander
Customer service was great. I had issues trying to make payment and they were very helpful in sorting it out
I picked the one day delivery service but unfortunately the delivery vendor did not deliver it. I got a refund for the extra £5 I paid!!! Will be purchasing from this site again.
21st September 2016Olutosin Sodipo
Small issue with original packaging contents, quickly and courtesy fixed (and then some) by the team at Cameraworld's West End branch. Excellent service and would choose to use them over online retailers whenever possible.
21st September 2016Sam Coates
I wanted to thank you so much for your help and advice last Saturday morning. I am really pleased with your recommendation of the Sony A6000 and now all I need to do is learn to drive it! I’ll be in touch about the other lens in due course.
Your professionalism and patience made it a great experience for me so once again – thank you.
9th September 2016Richard Green
First class service would be happy to use again.
9th September 2016Iain Lambie
Brad and Dee ..... Thank you thank you thank you from the bottom of my heart!! Once again you've helped me sort out a teccy issue that I would have never of known how to do.
6th September 2016Sarah-dee 'Tebbey' Impey
Very pleased with your service. Look forward to dealing with you again.
4th September 2016John Driver
The service from Cameraworld was informative, fast, patient and followed through what they promised. I recommend them.
5th September 2016Linda Mawson
First Class service as usual.
31st August 2016Tony Lelliott
Staff was outstanding, the Sigma 150-600mm Sport was delivered the following day with a smile ....thank you to Graham and the team who answer my calls.
31st August 2016Ilario Cursaro
Customer service was brilliant from phone call enquiry to next day delivery. Outstanding.
30th August 2016David Gammie
First class service, quick to help with a delivery problem and made sure everything was perfect. Would use again without any hesitation.
30th August 2016Stephen Neal
Fantastic service, next day delivery and excellent detail to the packaging.
I will be using these guys again.
30th August 2016Adrian Fisher
On ordering my Spyder5 Studio I was immediately contacted to say the the item was currently out of stock, but I would be contacted as soon as it became available. A few days later I was contacted to say the item had arrived and was being dispatched straight away. I received the item (via DPD) the following day. Brilliant!
24th August 2016John Saner
I visited CameraWorld in Chelmsford last week to get some advice as to whether I should go for the Sigma 150-600 Sport or Contemporary for my wildlife photography and filmmaking. The staff made me feel very comfortable in asking all of the questions I had, and were interested in finding out what kind of photography and filming I would be doing so that they could better advise me.
I went back this Saturday with my D750 to try the lenses out on camera and walked out after an hour a very happy customer with a Sigma 150-600 Contemporary and a Sigma 35mm 1.4 ART(beautiful lens!). However I didn’t leave the store before having a great chat about gimbals, prime lenses and filming rigs with on of the staff members Marc.
That’s great thing about CameraWorld, the people who work there are photographers and filmmakers and they care about what they do. They are interested in helping every customer because they have something in common with every customer, a love of producing great images, with great cameras!
23rd August 2016Paul
Very helpful on the phone and were understanding about my order which was processed just after a price increase, they enabled a price I'd seen the day before. Quicker than expected delivery.
17th August 2016Neil Becket
Excellent product and very swift delivery.
17th August 2016Anthony Moss-Davies
CameraWorld provides excellent service. The lens arrived next day in excellent condition.
17th August 2016Harry Williamson
Great price, fast delivery, item as advertised, what more can you ask for?
17th August 2016Robert Deans
Great service and advice from the guys at Chelmsford on Saturday. Happy with my purchase a Nikon 50mm f1.4G lens :D
7th August 2016@Nathann_09
For the Fuji viewfinder I bought, CameraWorld was the cheapest new price I could find.
The ordering and payment process was easy. Delivery was very fast and well packed.
All in all, a good company to buy from.
10th August 2016Barrie Hopkinson
Excellent service and top quality product.
10th August 2016Paul Douglas
My purchase arrived very quickly, no problems at all with the level of service.
10th August 2016Peter Bruce
I would rate the service from CameraWorld as 10 from 10. My purchase had immediate delivery and well boxed.
5th August 2016
Prompt response, excellent price and delivered as promised.
5th August 2016Stephen Morris
Really great place to buy a camera - loads to choose from and great value! Well worth the look if you get a chance.
3rd July 2016Adam Brookman
Absolutely amazing service, phoned up to check the camera was in stock, ordered it and it arrived the next day! It came with all the original parts in the box and not a slight mark of use for it being second hand. Excellent, would 100% recommend.
29th July 2016Spencer Hill
Quick efficient service and for my purchase the best price.
27th July 2016Paul Watts
Hi, I just wanted to thank you for the excellent service; I phoned on Thursday regarding the used Fujifilm X20, placed my order on your website, and had the camera on Friday (it was in even better condition than I thought!). Again, thanks.
25th July 2016Carey Wood
Spoke with prior to purchase very professional and knowledgeable. Fast delivery.
25th July 2016Antony Bull
Bought my first professional Canon lens here, taking advantage of the low £ after Brexit. This store came recommended by focus.nl newsletter. Service was on point, quick and helpful. Delivery of the lens was made promptly after my payment was made, and parcel service delivered it in a well protected box to the Netherlands.
Would definitely recommend this store, in fact, I have already done it!
25th July 2016Yoeri Obbens (from The Netherlands)
I was looking for some lenses for my DSLR and CameraWord offered them both at a good price. Due to me being a student money is tight so I opted for the finance option for both lenses. The application took around 5 minutes to fill in and I was approved within 30 seconds. Everything was made clear and the instructions were very simple to follow. Once my finance had been approved my order was approved to be shipped. I ordered the lens and I recieved it THE NEXT DAY. I was so surprised at how fast the delivery was. Would definitely recommened especially if you are wanting equipment on finance.
20th July 2016Ghulam Afzal
Excellent service. Good friendly helpful advice given for camera purchase. Fast well packed delivery. Highly recommended.
18th July 2016Gillian Slattery
Very helpful and diligent staff, who go the extra mile to ensure customer satisfaction.
This was certainly my experience when purchasing a used Tamron 150-600 lens from the Chelmsford store online recently - couple of issues with item were dealt with professionally and swiftly allow me to have the lens available in time for an important event.
Many thanks to all and particularly Brad and Martin.
A happy customer who will be back.
18th July 2016Andy Quinn
So far very recommended. Quick and simple web site purchase. Great product range. Used it several times before. Usually reasonably priced. (I have stung twice with import taxes now, so I much prefer to buy from UK based company). Delivery has been very prompt and goods well packed. Keep up the good service.
18th July 2016Mark Shorley
My first purchase from CameraWorld and it will not be my last. Ordered on a late Sunday afternoon and my Fuji XF 90mm f2 lens was delivered two days after on Tuesday morning and free delivery as well, fantastic! The price I paid for my lens at CameraWorld was £74 cheaper than my local camera store. I would strongly advise anyone to purchase from CameraWorld for the best price, delivery and service. Thank you CameraWorld.
18th July 2016Alun Gunter
Easy purchase experience with quick accurate delivery. Full marks!
18th July 2016Paul Harrison
Great service; would recommend to anyone. Bought camera on line - don't think could have been made any easier. Certain to use again. 10 out 10. Thank you.
18th July 2016Ian Laver
Good 'old fashioned' advice, friendly staff who do actually know what they are talking about and probably the most competitive prices for a physical shop anywhere - easily matching internet prices. So you can have your cake and eat it :)
It is a pleasure to buy knowing you are supporting a local shop and these have been good to me over many years.
1st July 2016
CameraWorld has great service, as always. Camera was for an imminent holiday, and camera arrived in time.
12th July 2016Rachel Flatt
Very pleased with the seller - purchase came as advertised.
12th July 2016Jerzy Lachowicz
Prompt delivery in a secure package and at a good price.
1st July 2016Derek Goodchild
Excellent service. Pleasant to deal with. Excellent advice and very competitive prices. Bought Canon G9X kit. Convenient next day timed delivery. Highly recommend.
1st July 2016Gillian Slattery
A superb service provided by CameraWorld
30th June 2016Martin Sanderson
CameraWorld are good and reliable.
30th June 2016Antony Tarlton
Great service and product from CameraWorld - will use again.
29th June 2016
I have purchased numerous items from the Cameraworld Chelmsford store and have always been pleased, but this time an on-line purchase was more convenient. Ordering was simple and delivery very fast. The special bank holiday price helped a lot, especially with my long suffering "Oh not another lens" wife.
22nd June 2016John Anderson
Arrived on time - no hassle.
22nd June 2016Tony Ellam
I received by order yesterday morning and I would like to thank all concerned at CameraWorld for the fast delivery of my Fuji XF 90mm f2 lens after considering that I placed my order after 5pm on Saturday 18/06/2016.
I look forward to purchasing again from CameraWorld in the future.
Thank you again.
22nd June 2016Alun Gunter
Awesome service. Great price and the lens arrived the next day. I had a query about delivery and was dealt with really quickly, efficiently and in a friendly manner. I will definitely buy from CameraWorld again.
20th June 2016John Hart
Fast efficient service. Would recommend this company.
17th June 2016James Paxton
Used item in first class condition - service from CameraWorld also first class.
14th June 2016Bren Farrell
Excellent service from CameraWorld. The parcel was perfectly prepared a lot of care have been put to protect the lens. Really pleased.
14th June 2016Yannick Dyant
Very pleased with used FStop bag, excellent condition, great value and arrived very quickly. Great service.
13th June 2016Christopher Bell
I ordered my camera on a Thursday evening and on Monday I already had it. Also, I wrote to the customer service and they have been very prompt and kind. Excellent experience!
13th June 2016
Good ordering and delivery process, all done in around 24 hours, with next day service.
6th June 2016Paul Crombie
Great customer service, fast delivery and good selection of products available.
10th June 2016Katherine Platt
Fast, well packed, excellent service the same as I have experienced before. Would happily recommend them to anybody.
9th June 2016Trevor Chriss
Just a few words to say my lens has arrived really quick and excellently packed. Much better buying from a reputable dealer like yourselves than worrying about being ripped off on eBay!
Once again thanks.
8th June 2016Craig Williams
On time, easy ordering, great service, many thanks
7th June 2016Antony Rummery
My experience of Cameraworld was outstanding, made order on sunday afternoon. Camera arrived exactly within stated time slot on Tuesday afternoon in perfect condition. Great service ,will not hesitate to use or recommend in future!
7th June 2016Steve Bourne
Perfect customer service. The best photo shop.
7th June 2016Wojciech Rychta
I want to say thank you so much for great service on Saturday when I came into your shop and bought a Canon 5D Mark III and a 17 – 40 mm lens. I came especially down from Oxford. I was served by Colin who was absolutely outstanding and a real credit to your team.
7th June 2016Lesli Lundgren
I would recommend CameraWorld: good price, and excellent service. The next time I need something the first place I will visit is Camera World. Camera was as described and delivery was really fast.
6th June 2016Haydn Thomas DPAGB EFIAP
Great service and really helpful.
6th June 2016Anthony Horrocks
I part exchanged a month old bridge camera (a purchase I made elsewhere and regretted as soon as I started to use it) for a zoom lens for my SLR; the price I got for my camera was fair, the cost of the lens I bought very good and the service was excellent. The part exchange process was straightforward and Dale was very friendly and helpful, the new lens arrived when I was told it would.
6th June 2016Michael Poulter
Always a pleasure to deal with CameraWorld. The staff are always helpful and knowledgeable. Items are always sent out very promptly, and the status of the order easily tracked.
The only time I have had to return an item, the matter was dealt courteously, without any hassle. Highly recommended.
6th June 2016
Flawless service by friendly, customer-oriented and knowledgeable staff. The product itself and the retail experience will keep me browsing your store and looking to buy similar products - as indeed I recently did from your other branch, with a similarly outstanding outcome. Thank you.
31st May 2016Richard Gibbens
I had done research into the camera I was thinking of buying and other cameras too. I came to your store in London having already contacted them regarding a part exchange for my old camera.
I was greeted in the store by an incredibly friendly sales assistant whose name I have forgotten I'm afraid. He answered many questions for me and brought round the camera I was most interested in buying. The camera was in full working order and had an SD card inside so you could really play around with it which I was encouraged to do (this is rarely possible in other camera stores owing to security tags, no lens attached etc).
Once all my questions were answered very comprehensibly I decided I wanted to go through with the part exchange. Because I preferred to pay for the camera online I was given a promo code to go home with that would discount the camera to the correct price and after ordering that afternoon it arrived the next day.
I can't recommend the service I received in store more- friendly, passionate, knowledgable people. Five stars indeed.
I would like to thank you for providing such great service and for making me feel relaxed in store as I often find big purchases very stressful but because the staff were so great it made it far easier. I'll certainly be back when I require any more equipment.
25th May 2016Juliette Bauccio
Very good price and service, thank you.
25th May 2016John Strain
As a first time buyer from CameraWorld I was very impressed by the quick service and delivery highly recommend.
25th May 2016Andrew Caie
These are my go-to people for total product knowledge and service. Good on price and can't fault them really.
23rd April 2016Lara Ingle
Excellent descriptions of the condition of items purchased, very accurate. Excellent value and excellent service.
20th May 2016Livia Burlando Domville
I ordered a ball head for a monopod and received it, as promised, the next working day. All my purchases online from CameraWorld have arrived just as efficiently. I like the fact that I can pay by PayPal too.
My experiences in the Chelmsford shop have been first class too.
20th May 2016
Great prices, very helpful staff. Top class service!
19th May 2016Darren Athersmith
Fast delivery, item as described, excellent communication. Great value price. Thoroughly recommended retailer.
19th May 2016Paul Beniston
I have browsed and visited (photography show) CameraWorld. I finally purchased a case for my new camera. All other stores had the same price, CameraWorld were selling at a really good value price. Placing the order was easy and the updates from them regarding the tracking was very good. Packaging very good too. Excellent service would use again!
19th May 2016Julie Turner
Great service today from Brad in the Chelmsford store. He gave me detailed, accurate information over the phone to help me select between multiple copies of used Olympus OM 135mm lenses in your display cabinet.
Although my purchase was modest on this occasion (having however already had a good online shopping experience from your London store a couple of weeks ago) the interaction was both friendly and professional, and I wouldn't hesitate to shop with you again and to recommend you to friends.
Many thanks again Brad.
18th April 2016Richard Gibbens
Just to say a massive thank you to the guy that helped us in your shop today 14/5/16. We went in with a rough idea of what we needed and then this guy just took over NOT pushy at all, obviously knew what he was talking about and spoke to my 14 year old daughter with a nice manner. Couldn't fault him at all would definitely recommend this place and most probably will be back to add to our purchase.
17th May 2016Karen Marchant
Great company. Great customer service. I will be using this company again
16th May 2016
I ordered a Kaiser binocular 'C' tripod clamp for my old but very good Zeiss 7 x 50 binoculars. It arrived well within the scheduled time and was well wrapped.
11th April 2015Tony Dean
Easy transaction, very quick delivery.
11th May 2016Andrew Tyldsley
I purchased a Refurbished Nikon D610 and 24-85mm F3.5/4.5 Lens. Both were in excellent condition, the price was great compared to new. Customer Service was great and delivery fast.
10th May 2016Graeme Powell
Excellent service, prompt and received instant refund when unit failed to work properly.
10th May 2016Brian Titley
Bought a second hand D5100 great item and very quick delivery. Recommend CameraWorld to all and I will be back to order more.
In fact I'm going to visit the shop as soon as possible...
6th May 2016Dave Johnson
I started using CameraWorld because they have great offers on when I have visited the trade shows. Responsive and quick delivery. They sent my items out as a split delivery at no extra cost because one of the items was not in stock. This came within one extra day. Great service and communication.
6th May 2016Mark Spencer
Great company - they went out of their way to help me purchase the camera I wanted.
They were always helpful and friendly on the phone and nothing was to much trouble for them. They even called me back when they said they would.
I would highly recommend CameraWorld
Great products and a great customer service.
5th April 2016Stuart Wilson
Just place my first order from camera world and would like to thank you for a swift delivery Highly recommended.
4th May 2016Andrew Caie
First time I have used CameraWorld. Will be the first place I look in future. Superb.
4th May 2016Terence North
Brilliant service! Order one day get it the next! And helpful staff! what more can you want?
4th May 2016Chris Grubb
I started using CameraWorld because they have great offers on when I have visited the trade shows. Responsive and quick delivery. They sent my items out as a split delivery at no extra cost because one of the items was not in stock. This came within one extra day. Great service and communication.
27th April 2016Mark Spencer
I have been using CameraWorld for several years. Good advice, quick service and prompt deliveries.
27th April 2016Malcolm Blazey
Fast easy to use service, exceptionally well packaged parcel with very fast delivery.
26th April 2016Dale Willets
Got an excellent price on a refurbished camera. Shipping was fast and purchase arrived well-packaged.
26th April 2016Rob Gower
Visited the Chelmsford branch on Saturday 23rd April and was served by Deepak. I originally went in for a look at a lens for my Canon 6D just to get an idea of prices. Deepak was brilliant, he listened to what I wanted the lens fo and make other recommendations when I asked about the 2nd hand lens.
He asked what I wanted the lens for and got me to have a play telling me the pros and cons for both the Sigma and Canon. Considering I went in for a look I left with a huge bag with a brand new Sigma lens and sensor and remote.
This shop is a gem and even though I live in Sussex will definitely visit and shop again. Modern looking shop with customers put first every step of the way.
24th April 2016Elizabeth Sparkes
I telephoned your London store and was helped by a very helpful and friendly gentleman who confirmed that they had the teleconverter in store. It was despatched and I received it this morning up here in Yorkshire. Excellent service all round. Great price too. Many thanks to everyone concerned.
21st April 2016Barry Mainprize
Initially the Sony lens was on back order, but I would just like to thank you for the prompt delivery of my lens once you received the delivery from Sony. Excellent service and I will not hesitate to use you again.
14th April 2016Mark Covington
Just to say thank you for the wonderful service you provided in delivering my camera. Absolutely superb!!
14th April 2016Terence North
Great prompt service.
13th April 2016Stephen McIntosh
My camera arrived today and I am very happy with it and the service you gave me.
I can't thank you enough Dale , you and your team went the extra mile for me and I really appreciate it.
You gave me a great price for the camera, set up a special link for me on your website and you even called me back when I asked to speak with you, I found you to be very friendly and helpful.
And the icing on the cake you gave me an extra battery and sent it next day delivery.
Great company Great service highly.
13th April 2016Stuart Wilson
Brilliant service and amazing prices!!! Got my new Panasonic GX7 cheaper than everywhere else. Gave them a phone beforehand to make sure it was in stock and to ask about the cashback offer. Everything went smoothly and camera arrived quickly. Extremely happy, and they're now my 'go to' camera shop. Thanks!
12th April 2016Gilbert Inkster
Amazingly fast delivery! Your service is wonderful!
12th April 2016Louise Shepherd
Would recommend this company. Quick delivery and excellent product.
11th April 2016Emma Milne
Telephoned for some advice which turned out to be spot on. Made the order online and it was delivered exactly as promised. Excellent service and no hesitation in recommending.
8th April 2016Alastair Teague
My first time shopping here and I am glad I did. My original order (filter) was out of stock, so they were on the phone to me to upgrade to a more expensive filter at no extra cost - within an hour of my order being put through. Fast dispatch and courteous staff, competitive price: all I need in a shop. Thanks.
6th April 2016Dave Preece
Excellent Item - very fast delivery and great service. Very well done. Highly receommended.
6th April 2016Andy White
Delivery was very fast, service was brilliant, tracking was accurate, when there was a fault with the lens I received a full refund by the end of the week. My go-to for camera gear. Fantastic.
6th April 2016Charlie Gregory
First time I have bought from CameraWorld, and have to say, impeccable service! Definitely recommend and will buy in future if need anything!
5th April 2016Sonja Kabirschke
You guys ROCK. Seriously, brilliant product at an astounding price and delivery was so speedy. I am not easily impressed, but you've definitely ticked all the boxes and I will be recommending you to everyone.
29th March 2016Karen Bickell
Purchased Panasonic camera, price of camera very competitive, excellent service, speedy delivery of product.
31st March 2016Jeff Holland
Fantastic purchase, very quick delivery, good advice and help throughout the transaction.
30th March 2016Adrian Fytche
Excellent, fast and efficient service. Highly recommend CameraWorld.
29th March 2016Roger Morris
Never bought from CameraWorld before, I was attracted by the price as they were cheaper than the main competitors. I checked to see that they had it in stock first, the online ordering system was easy and the camera was delivered the next day.
First class service I would say.
29th March 2016John Rawlinson
Best price from an Authorised UK Panasonic dealer online I could find, saved me £40 over the best price I could find. Delivery fast and free.
5 star service!
29th March 2016Leslie Smith
Prompt fast service. Ordered item 5 mins before 3pm. Here the next morning. Item well packed. Recommend Camera World to anyone.
24th March 2016Rodney Hutchinson
Very prompt supply of items and good and knowledgable advice when visiting the shop.
24th March 2016Ian Willett
This is my second major purchase from Camera World and it wont be my last. Service (and price) cannot be beaten.
25th March 2016William Haddon
They have an easy to read interface good selection of equipment and easy to understand. Order placement caused no problems and the item arrived very quickly well packed.
25th March 2016
Excellent service and competitve price. Would use Camera World again.
23rd March 2016Caroline Colgate
23rd March 2016Marek Damasek
My experience online has been excellent, but I also value the advice and assistance provided by CameraWorld instore.
22nd March 2016Ken Paxman
The guys at Camera World were very helpful with speedy service. Will definitely use again.
14th March 2016Alexander Hames
Having purchased products both in-store and on-line, I'm extremely satisfied with the efficiency and speed of the service provided.
Store personnel at Chelmsford were a pleasure to deal with. I would use both services again without hesitation.
14th March 2016Keith Sewell
Fast service. Well packaged item. Excellent price. All good!!!
14th March 2016David Dalley
I have used CameraWorld now two to three times online and have found service and goods to a high standard.
14th March 2016Hugo Hilary
Good price and efficient service.
14th March 2016Jonathan Anderson
CameraWorld go the second mile and then the third to give you exact product information - the staff even got a tape measure out and checked the laptop sleeve dimensions on the Domke bag I was interested in.
Delivery was swift and on time.
9th March 2016Timothy Claydon
I paid for next working day delivery but their system hadn't picked it up so I emailed them to enquire what was happening with my item, which I now required no later 2pm the following day to go holiday with. I was then contacted by them and they bent over backwards to ensure I had the item before 2pm the following day. My item duly arrived and they refunded the next day delivery payment.
All in all they provided an excellent service and I would have no hesitation in purchasing from CameraWorld again.
9th March 2016Andy Davies
First time I used CameraWorld but great service I had after placing order told out of stock, should be about 10 days it was 8 packed well, great job done by all. Thank you.
9th March 2016Alan Bates
I would like to thank Deepak at your Chelmsford branch for his help in my purchase of a Lumix FZ200 over the telephone. The camera is fantastic for the price paid, and it came on the day that Deepak said it would.
I really liked the Customer Service, and have been recommending you to friends & family.
I would have no hesitation in dealing with you again in the future.
9th March 2016Jez Stringfellow
I've been lusting after this lens. Cameraworld said this lens was "mint" and it is! Great condition. Try getting it for less than £400 on eBay - because I couldn't. Delivered within 2 days - that's fantastic service for me.
I will be looking at Cameraworld first before anywhere else.
8th March 2016Warren Biggs
Excellent customer service and very competitive pricing.....highly recommended.
7th March 2016Matt Fraser
Gaz went above and beyond the call of duty to offer excellent customer service - thanks again.
4th March 2016David Davies
The service from Camera World was excellent I will certainly use them again.
4th March 2016
Excellent service, prompt delivery.
Quality of used lens excellent.
4th March 2016Graham Curry
Cheerful and knowledgeable staff who provide a fast service.
4th March 2016Geoff Marston
Like to say a massive thank you to the helpful, friendly gentleman who helped me with my macro ring flash today. Today felt like a bad day as my macro flash died and I needed a new one. I went to a few local camera shops - Park camera and Jessops.
These shops were waste of time with staff who don't know what's what.
Then I found this shop - CameraWorld and I am so happy that I did. At first when you see the shop it is small and not like the show room type camera and tech shops. But big difference is that the staff here know what they're talking about and went out of their way to help. I will definitely come here again when I need equipment.
To summarise: Friendly, helpful, very knowledgeable.
4th March 2016Pedro and Kalpana
Excellent service with rapid postage. Item was packed in a professional manner and I am very happy with the service I have been provided. I will most defiantly shop here again.
1st March 2016Graham Taylor
Excellent - Product as described, quick delivery
1st March 2016Steve Phillips
The service is spot on. My lens arrived on the day I expected it. It matched the description perfectly...I have never been disappointed with Camera World yet.
27th February 2016Paul Noble
Pre-owned lens in excellent condition, reasonable price and reasonably fast delivery
27th February 2016Jon Moorhead
Good company, unit was perfect, packed well,
Will use the company again.
25th February 2016
Placed my order on a Sunday evening in mid January, bearing in mind the battery grip offer expired at the end of January. On the next day, the Monday, I get a message from CameraWorld saying the D7200 is out of stock and won't be in for 1-2 weeks. Straight away I thought here we go, the camera won't be here in time to qualify for the battery grip offer. But sure enough the camera turned up a couple of days before the expiary date, so well pleased, excellent service.
25th February 2016Steve Thomas
Excellent Service and Next Day delivery free of charge.
27th February 2016Douglas Lunn
I would like to share my positive experience when I visited the London store last Friday
I appreciate that often customers will only contact retailers when they have a complaint. However, I would like to share my positive experience when I visited the London store last Friday. I had already established a guide price for three lenses which I wished to trade in beforehand. The sales assistant was most helpful and allowed my to try the lens which I wished to purchase and the transaction was very straightforward.
What struck me was the way in which the other assistants were going out of their way to help other customers and despite being a city-centre shop the personal touch was evident. I tend to buy most of my equipment online. However, next time I am in the market for something I shall look to Camera World first and maybe visit the shop. I would also like to add that I visited two other retailers on the same day, one of which is very high profile and the service was not comparable.
I hope that this can be passed on to the staff at the store as positive comments are not always forthcoming.
22nd February 2016Neale Else
I have purchased a number of things from this company always very polite and provide excellent service, the last item I purchased they rang me and advised item not in stock, but gave me the option to change or cancel my order if I wanted, they gave me a delivery date for the lens and I decided to wait for them... they hit the date on the nose..... well done.
I would buy again.
20th February 2016Wayne Evans
I am writing in praise of Graham a member of your sales team at Chelmsford Essex.
For the last few years I have been buying all my cameras and equipment from your Chelmsford store. In the main I have been served by Graham. Last year in particular I bought some expensive lenses etc - taking his advice on which ones to choose. I was very pleased with both the products and his advice.
I again went into your store this week - looking for a compact camera for my daughter. As usual graham discussed our requirements . He explained the pros and cons of some cameras but in the end i went with his decision to purchase a canon.
Whilst I was pleased with his advice when i was buying the "big" items - and probably would gave expected this on large purchases - I was quite surprised at how helpful thorough he was in discussing what must be one of the lesser expensive items in your store. Graham is also particularly patient in his manner and to be honest the main reason I went back to your store was because of his helpfulness and willingness to share his knowledge.
I am sure that all your members of the sales team are helpful but I feel that Graham goes that extra mile to make sure that each customer is satisfied and is pleased with his purchase.
Brian Winterflood.Brian Winterflood
I've used Cameraworld several times now and their service levels are very high. Second Hand items are as described (or better) at fair prices and with quick delivery. No hesitation in using them again!
11th February 2016John Lennard
The usual rapid service that we all expect and love!
10th February 2016John Graham
I used to visit Cameraworld Wells St shop many times, when I lived in London. I now live in Cheshire(250miles north of London) so I cant get there now, but thier online service is just as good. Friendly, knowledgeable, helpfull staff, make it the best camera shop anywhere!
10th February 2016Dave Watling
Good communication of when my order would arrive as item was out of stock. Well packed for delivery.
10th February 2016Mike Rogers
The price, delivery and order process were all first class.
7th February 2016Michael Walters
Thank you to the guy I spoke to on the phone in the London office, he put the one camera you had in stock to the side for me, he was very helpful and the reason I ordered the camera from CameraWorld
5th February 2015John Wilkinson
Very good customer service excellent all round I couldn't fault a thing.
4th February 2016Karl Chattington
I like the service, the packaging and the description of the item is the same as offered. Completely satisfied.
2nd February 2016Mladen Motovilin
Friendly staff and knowledgeable with competitive prices.
2nd February 2016Arif Soomro
I live in another country (Prague, Czech Republic). The service was great! I can't say enough good things about Jordy and how he dealt with me personally.
So 5 stars (or 10) to CameraWorld.
28th January 2016
Great staff, knows their stuff. I leave a happy and satisfied customer.
28th January 2016Michael Lin
Swift delivery and a camera at a good price.
28th January 2016Geoffrey Lunt
This company were excellent and so was the service I'd highly recommend them.
27th January 2016Michelle Porter-Reed
We recently ordered online and had delivery to a customer. A special request was made to include a specific delivery instruction and I was impressed at how this was handled, confirmed and followed up on.
Well Done!! Excellent Customer Service.
27th January 2016
Absolutely fantastic service and staff.
I lost the receipt that entitled me to canon cashback and Gaz at Cameraworld was quick to sort this for me and send me a copy.
I'll certainly be a returning customer.
Thanks again guys!
26th January 2016
Excellent service, fast delivery and great price.
26th January 2016Simon Powell
Very prompt and accurate.
26th January 2016Jon Grainge
Prompt delivery and completely hassle free. Exactly what I was looking for at a great price.
Would have no problem recommending.
26th January 2016David Rynne
Phoned before ordering with some questions and found them to be really helpful. Ordered item and received it the following day.
Great service, thank you.
21st January 2016Karen Metcalf
Just to say a big thank-you to Brad and the rest of the staff at the Chelmsford branch.
Bought a Eos 1Dmk4 from them and was very well looked after and received great service .
Just need some nice weather now to go out and play.
All the best guys and hope to deal with you again soon.Jeff Cranwell
Nice friendly and well informed service over the phone and by email. My first point of call now for photo/movie items as delivery is usually next day.
17th January 2016David Longstaffe
Popped into your Chelmsford shop this morning, such friendly staff, & Jordy was extremely helpful, patient & full of fantastic knowledge. Obviously made a purchase of new camera, thanks!
10th September 2016Vera Porter
Very quick delivery and good price. Have used Cameraworld since for another product and would use again.
9th January 2016Robert Williams
Superb service. Camera was ordered online at 3:30pm Friday afternoon, it was delivered by courier 10am Saturday morning.
What more could you possibly want? Would not hesitate in recommending this company.
27th December 2015Ray Robisnon
Camera arrived promptly,have used camera world in the past and will continue to do so.
24th December 2015K. Scott
Fast quality service product arrived well packed and quickly.
17th December 2015Eileen Jefferys
Very helpful at the Chelmsford branch. They have gained another regular customer and when I get more experienced I shall be returning for advice and future purchases.
Great prices, UK stock, friendly staff...........what's not to like?
16th December 2015Brian Ager
Buying from Camera World has been excellent, prompt, efficient service.
10th December 2015Beryl Bradley
Just to say a big thank you for the excellent service. My order was placed at 15:30 yesterday and the camera was delivered to me at 10:30 this morning!. It's nice doing business with a proper camera shop. It was well packed with all the paperwork. I shall certainly recommend you.
Well done.Raymond Robinson
Products arrived promptly, as described.
26th November 2015Steve Reid
Great price, excellent friendly service and a speedy Saturday delivery, CamerWorld is highly recommended.
If only all internet shopping was as good as Camerworld!
21st November 2015George Findlay
You are a credit to your company!
I have a background in Customer Service in my previous life before becoming a Pro photographer, I am the first to jump on those that do not come up to the standards I supply to my clients, and in turn expect the same of anyone I deal with as their customer...Cameraworld, went beyond those expectations when I went through the ordering process. My bank have a tendency to be difficult when i spend large amounts of money, but then thats their security measures and I should be thankful. The staff understood this at the Chelmsford branch and were incredibly patient with both my bank, and me during the entire process, I spoke to them a number of times over a four day period, and each time they could not be more helpful. Additionally I received a number of emails from the staff member who I dealt with, informing me of every step of the process as it occurred. I cannot rate these guys highly enough, in the modern era of internet shopping I had all but given up on dealing with faces, with actual human beings. My faith in outstanding customer service has been restored...well done gentleman, you are a credit to your company!
26th November 2015Steve Wall
Was pleased to find this item in stock at CameraWorld, and they were very helpful on the phone in confirming stock. No other suppliers had one available.
Reason for purchase was I got fed up of waiting for the Canon Accessory Kit which was included with my G3, incidentally that still has not arrived! Canon are really good at getting new cameras out - maybe for Christmas, but accessories always drag their feet even when included in a bundle purchase!
Came promptly and no delays at all, highly recommended seller.
18th November 2015Mrs. J. Allen
Absolutely the best customer service I have experienced here in London. The best of the best!
17th November 2015James Winston
Excellent customer service and rapid delivery, product exactly as described.
17th November 2015Steve Owens-Reacord
I bought my first film camera via CameraWorld. The process was smooth and easy. The camera was in better condition than I expected and I'd recommend CameraWorld to a friend.
14th November 2015Amanda Herbert
Excellent company. I wouldn't hesitate to order from Cameraworld again and will be shortly. Good prices,pleasant telephone manner,timely delivery and well packed.
11th September 2015Martin Pascoe
Arrived & lovely lens, great price & service :-) will use again.
11th November 2015Brain Matthews
A great introduction to street photography. Well presented and Damien Demolder is a real character.
10th November 2015Graham Ibbetson
Very prompt delivery on my order of a Panasonic GX7 camera, which was a fantastic deal which included the Lumix 35-100 o.i.s. lens.
Very pleased indeed.
10th November 2015
Very quick delivery and helpful when contacted on a query.
9th November 2015Peter Hartland
An excellent and very efficient service. Staff were helpful .. phoned on a Saturday to tell me the item wasn't in stock so might be 4/5 day delay.
Item arrived Tuesday morning. Perfect.
Will definitely use again.
9th September 2015Howard Philip Hodkinson
If you order online the service is fast and efficient. Item came well packed and on time.
If you pop in to the store (my local store is Chelmsford) nothing but friendly helpful advice.
Would highly recommend.
2nd November 2015
I purchased a Used Manfrotto tripod which arrived the next day in Ireland (using standard delivery) in the condition described on the website.
28th October 2015Joseph Lennon (Republic Of Ireland)
Very good customer service. Both in store and online. Have recommended a lot of my friends
28th October 2015Azim Malik
I have purchased many items in the Nikon DX world from Cameraworld over a period of 8 years - 2 bodies, 4 lenses + accessories.
These have been a mixture of new, second hand and refurbished, and have been purchased on-line and in person.
The staff have always been helpful, e.g. phoning me to check that the lens I intended to purchase would work on the relevant body.
With combination of flexibility and good customer service, I will continue to use them for my future needs.
26th October 2015Chris Stotesbury
Very very pleased with the service from Cameraworld - no problem at all, very fast delivery as well - thanks
20th October 2015Allan Cheeseman
Just to say thank-you for your excellent and prompt service, I will certainly be using Cameraworld in the future for any purchases I need.
Once again Thank you.
16th October 2015R. Wiltshire
Thank you for the service you gave me in the purchase of my Hasselblad equipment. You gave me a decent and very courteous service for which I am very grateful.
I would certainly recommend yourself and Cameraworld. I have been a member of our local Photographic Society for 41 years, but now has come the time to wind down a bit.
May I wish you and Cameraworld every success in the future. I have in the past visited and purchased from your stand at Focus on Imaging at the NEC Birmingham.
Thank you again and with regards.
15th October 2015John Petch
Fantastic service and great prices.
I didn't quite realize when this camera was advertised as in mint condition that it would be like brand new, absolutely delighted with it. Came in the original box with all the manuals and bits and pieces.
19th October 2015Dean Godfrey
Excellent service from the team at CameraWorld, from discussing the specific item with me when I called, through to sorting out the delivery.
All in all I would certainly use their services again.
19th October 2015Suzie Grimwood
Great and fast service.
14th October 2015Ryan Fairfield
Excellent service - lens delivered when promised (previously out of stock) and issue with getting cashback promo (with Sony) sorted out almost instantaneously.
12th October 2015Graham Pride
Great advice on the phone and very happy with the service. I accurately described my trade in lens and Cameraworld honoured the trade in value.
No problems and a great transaction. The lens even arrived before I expected.
12th October 2015David Stephenson
Absolutely brilliant service. No hassle whatsoever and I received the lens very well packed next day.
Thank you very much!
9th October 2015Julian A
I've bought camera equipment on and off from Cameraworld for over 10 years, in Chelmsford, London and online.
I think their service and prices are pretty much unbeatable.
Would have to think hard before going elsewhere.
7th October 2015Tony Lambley
Very impressed with the quick and hassle free service.
Item was well packed and presented as well.
6th October 2015
The service is excellent. Quick shipment and delivered on time. Packet was very good protected too.
5th October 2015
I have used Camera World on a couple of occasions now and I have always found the service to be brilliant.
On this occasion I bought a lens, it was well packed and sent by tracked courier service, so it arrived in perfect condition. Very happy with the purchase and service, and would definitely recommend them.
4th October 2015Michael Elliot
This is the second lens I have bought from Camera World, came next day even though standard delivery option was selected.
Best prices I have found and excellent service.
30th September 2015Steve Lambert
The service was excellent. The product I ordered came the next day and the free accessory pack it came with was a huge bonus!
I would really recommend and use CameraWorld again.
22nd September 2015Adam Linley
My purchase was dealt with extremely quickly, I think i ordered it on the Sunday night and had it by Tuesday, so standard next day delivery.
As the equipment is so expensive, I opted for a 12 month finance agreement which is actually very affordable, no more than your mobile phone bill. Excellent service, no faults.
22nd September 2015David Price
Top rate service as always. Helpful, friendly staff!!
21st September 2015Kevin Kitching
The service of CameraWorld is excellent. I would recommend it to anyone.
21st September 2015Oliver
Very prompt delivery
12th October 2015John Stanton
Very good service, although the delivery of my printer was unavoidably delayed I received a polite telephone call about this very quickly. I was sent email notification when the item was sent out.
21st September 2015Christine Brooks
I want to thank all the guys at Cameraworld! The guy who deals with online orders was amazing in helping me get the best deal & giving me great service! I highly recommend buying from Cameraworld! These guys know their stuff & are so helpful in helping you get the camera you need!
Thank you Cameraworld!
17th September 2015Nick Self
First Class service always.
15th September 2015Robert Mole
Very good service, fast delivery and the item I purchased is in perfect condition. Price was also very good. Will use again. Reccomend without hesitation.
11th September 2015Robert Pople
5 Stars to be honest, couldn't fault them or their finance company, reasonable rates, will definitely use them again.
9th September 2015Stephen Heath
Punctual service, thank you
9th SeptemberBarbara Bradbury
Well done all on great service again. Very quick and efficient.
3rd September 2015A. Ogden
Fast and efficient online service and also excellent in shop service as well.
31st August 2015Graham Riches
Excellent free delivery, faster than scheduled.
31st August 2015John Allsop
I've used Cameraworld a number of times and always found them efficient, helpful and friendly.
I choose to use them above their competitors because they are always competitive on price - and they call you back when they say they will!
27th August 2015Joyce James
Hi there. I just wanted to thank you for your help with regard to my payment issues to Camera World. Especially you Gaz. I really appreciate it.
24th August 2015Liam Tata
Excellent service, item is great. Delivery extremely fast. Thanks. Would definitely deal with again.
25th August 2015Ryan Taylor
The camera was out of stock but I was contacted straight away and kept well informed and delivery as advertised.
25th August 2015Gary Thorne
Very good and prompt
24th August 2015Andrew Poulter
As always, lens arrived within time scale and was well packaged.
24th August 2015Alan Aldridge
Quick response to email queries, and once ordered delivery was very quick and painless.
20th August 2015Adam Taylor
Fast response, good communication, quick shipping, great product. Thanks!
20th August 2015Thomas Morgan
Very good service very helpful and rang back quick delivery fast Would recommend to other people and would use again price was quite good too
20th August 2015Trevor Stanway
As always, excellent service - prompt, helpful, delivery exactly as promised.
20th August 2015John Ford
Good price. Quick delivery by courier at reasonable cost.
Will buy from them again.
19th August 2015Alan McCaw
Service as good as usual
18th August 2015Pierre Crubilier
Hi The service was brilliant.
18th August 2015Todd
Excellent service, friendly staff & next day delivery. Can't fault anything about the service at all & I will be using them again when purchasing equipment.
13th August 2015Mike Ashton
12th August 2015N Patel
Good seller, prompt delivery, would purchase from them again.
12th August 2015Tony H
Yes I would recommend them to others to use. As I have only bought online I can only comment on this part of the company. Products have always been shipped quickly with no hassle.
11th August 2015
Service was so quick & smooth - I was really surprised. I ordered my camera bundle on Monday on finance and it was in my hands on Tuesday lunch time! great service!!
10th August 2015B. Fairbrother
Perfect quick transaction. Camera arrived well-packaged and quickly. Hope the website will soon be able to provide real time information on whether items are actually in stock though!
10th August 2015John Schick
Super speedy reliable service
7th August 2015Blair Miller
My experience with CameraWorld was very good. Deliveries were very prompt and the goods were very well packaged.
My only problem was the issue of a free battery grip which is only supplied after sending copious amount of information to Nikon UK (not Cameraworld). They failed to return my original receipt as requested. Cameraworld offered to help through their customer care organization but eventually Nikon supplied the battery grip. My purchase was keenly priced.
I would not hesitate to use CameraWorld again.
7th August 2015
Knowledgeable, friendly and efficient, as always.
27th July 2015Michael Ashby
I ordered the lens online and although they didn't have the item in stock the person I dealt with went out of their way to make sure their supplier sent the lens to me by the next working day.
Very good service
29th July 2015Oliver Thomas
1st class service.
15th July 2015Mike Mercieca
All went swimmingly, packaged really well with prompt service!
27th July 2015Gavin Tite
Thanks so much for a fast & friendly service.
Just received my order & I'm thrilled with the camera. It's in superb condition & looks brand new. Nice doing business with you.
23rd July 2015Mike Ashton
Fantastic, Lauren couldn't do enough to help.
27th July 2015Carl Buckley
I would definitely recommend this company. I had a problem with a discount code, but they were very quick to respond and help fix the issue.
Received the items pretty quickly and well packaged.
21st July 2015Catherine Roe
Not only was my order delivered very quickly, I had a particular need, and having discussed this with CameraWorld, they were able to accommodate me, I am very grateful to them.
This wasn't my first order with CameraWorld, and it won't be my last.
21st July 2015John Rich
Great service. Everything arrived as expected.
21st July 2015Mike Seares
Exemplary service. Bought Olympus lens on-line. It was cheaper than anywhere in the UK and delivered promptly.
The whole transaction process was swift and communication was good.
21st JulyWladyslaw Skorko
I just wanted compliment Michael at the London branch who secured a Nikon 200-400 B grade lens for me today. I was amazed at the trust he placed in me to complete the deal without the need for a load of red tape.
In fact I would like to extend my thanks to his colleague, Nikki, who kindly secured the packaging for easy transit.
The lens was as described at represented great value. I would be than happy to provide a reference to others who like me today are having their first encounter with your business.Wayne Allen
A very good company to deal with. Price, delivery, all very good. The delivery was very fast considering I'm about 500miles up north.
Deal with total confidence.
10th July 2015William Falconer
Cameraworld's pricing and delivery are amongst the very best. Even after my purchase and discounting by other retailers they are still typically £50 more expensive than Cameraworld.
The delivery service even provided the hour slot when the purchase would arrive, very convenient so you don't have to wait in all day like so delivery service providers.
8th July 2015A. Bell
Very helpful, arrived in time for a shoot I had so very pleased, thanks
8th July 2015Colin Leonard
No problems with the service first class as I would expect.
8th July 2015Derek Hacket
Not used Cameraworld previously, as I live near Norwich, have tended to use local suppliers, but excellent service, arrived next day as promised, safely wrapped up to avoid any damage to the product or its box.
7th July 2015Ian Anderson
Service is excellent. Telephone advice is friendly and helpful.
Goods ordered arrive promptly, within a pre-arranged and notified one-hour delivery slot.
The two used cameras I've bought have been exactly as described and of excellent quality.
7th July 2015Sam Weller
Very good service. Initially, camera was out of stock and was informed the day I ordered.
I was given the option to cancel or wait. The camera was sent as soon as stock arrived.
Very happy with my experience.
7th July 2015Yat Tang
Cameraworld have been brilliant to deal with and competitive prices.
18th June 2015Uncle Al
Perfect store, very quick delivery, and full information about the order.
06th July 2015Miusiek
Just to say a big thank you to the Chelmsford branch for making my experience on changing from a Canon DSLR system to a fujifilm mirrorless system worthwhile, letting me try the fujifilm and answering all my questions.
Cannot recommend Cameraworld enough.
30th June 2015Ian Montague
An email was sent straight away to say the item was out of stock. Fortunately I phoned on the morning cameraworld had received a delivery from canon and was told I would receive the item the next day, and I did.
Great service and a lot cheaper than other online stores.
23rd June 2015"Canon User"
The second-hand Canon Powershot SX50 HS from Camera World was sold as in mint condition. I checked it out, there are no marks on it and it is fully working. I'm very pleased with it.
The camera was delivered in good time and was well packaged.
I have had an excellent service from Camera World and wouldn't hesitate to use them again, or recommend them to others
23rd June 2015Martin
Simply superb service.
Aware that stock is not updated online, next day call received to advise when to expect product and options for cancellation if preferred. Price guaranteed at the time of order.
Call received another few days later to advise stock received earlier than expected and order on the way.
Staff clear with options and knowledgeable.
29th June 2015Dazza
Initially there was a delay in the delivery of my lense but after a phone call to customer services the problem was rectified.
A very positive outcome to a genuine mistake, well done CameraWorld
29th June 2015Mike Cheshire
My first time dealing with Camera World and the service I received was exemplary, and this retailer will certainly be my first port of call when looking to purchase further equipment.
29th June 2015Chris Moon
Ordered the lens but it was not in stock. Fortunately, I was not in a rush and it arrived well packed in good time for my trip.
All this and an excellent price - what more could you ask.
24th June 2015Andy
You definitely deserve a testimonial as it was an absolute pleasure dealing with you.
I searched everywhere to buy this camera everywhere was sold out, CameraWorld was my last resort, they were so helpful and even going to the trouble of putting 1 aside for me.
The transaction was a breeze, I was kept informed of all stages of my order, the delivery service was spot on.
And to top it all off I got a free lens too.
I will definitely be recommending them and shopping with them again.
Well Done.Lee Morgan
I can thoroughly recommend this camera shop.
They were extremely helpful when making my purchase and delivery of the item was very fast indeed.
No problems at all.
18th June 2015Jimbo
Ordered Sigma 600mm sport on standard delivery, expecting to arrive within 5 working days and it arrived next day.
Now that's what I call service.
18th June 2015Peter Marwick
Hi. I have shopped in the Chelmsford branch. I must say all the staff there are very polite have a good understanding of the equipment they are selling.
They are a credit to the company.
I would highly recommend this shop to anyone who wants to upgrade or start in photography.
16th June 2015Chris Fitch
I went to your Chelmsford store a while back and was served by a really nice guy called James. Despite not really looking to invest in a new camera system at the time, he gave me some really good advice on a new mirrorless camera system.
As a professional photographer for 20 years I pride myself with keeping up with the latest advancements in camera tech, but your sales assistant was very knowledgeable and gave very unbiased opinions on various systems.
Thanks again for your great advice from a knowledgeable team.
12th June 2015Andy Fletcher
Hi great service price was good will shop here again thanks
13th June 2015D. Deans
This is the second purchase I have made from Cameraworld.
On this occassion I spoke to one of the sales team on the phone prior to purchase who was very helpful and knowledgeable,made the purchase and then received the lens next day with free delivery.
I would heartily reccomend Cameraworld.
13th June 2015
Product as described, excellent service would defiantly use Cameraworld again.
10th June 2015D S Farrow
My initial purchase was based on a quick look around the website and on price, the D7100 body being more competitively priced than on Amazon.
Nevertheless, not being an expert, I was pleased with the advice that I was given and the no-pressure attitude of the salesperson.
The delivery service was excellent; I was able to track the parcel as it approached my house and fit in other activities around it.
Everything was securely packed and as described. I have since been back to Cameraworld and made further purchases which says everything, really
10th June 2015Rob W
The company offers a good service and quick response to questions and delivery of goods.
I have made a couple of purchases from CameraWorld and would recommend them to those looking for value for money.
10th June 2015Ian Shere
Great price, excellent customer care, very fast delivery. Can't ask for more.
10th June 2015Austin
Excellent service, the grip and chord in near mint condition and works perfectly.
Delivery was prompt and securely packaged.
2nd June 2015Carl H
Excellent service, Happy to buy from CameraWorld again.
2nd June 2015Mel Linney
I ordered a Nikon online as a gift and it arrived with no bother the following day.
The guy on the phone was very helpful and clear and knew straightaway that the specific camera I was looking for was in stock and therefore could be delivered when I needed it.
Price was very competitive.
2nd June 2015Gib
First Class service, I was extremely impressed with the communication. Product as temporarily delayed but I received a phone call and an email to let me know.
1st June 2015Mark D
Fast and friendly service. Flash unit arrived promptly and packaged very securely to prevent damage.
31th May 2015Jess P
First time i have shopped at camera world. Staff very helpfull And i am very happy with my purchase of my nikon D5300 camera.
30th May 2015Anthony Cable
Just a note to thank you for the purchase of my Sony Lens and the excellent service you provided.
It is very refreshing to know that there are companies that still provide excellent service and CameraWorld would get full marks.
I belong to our local camera club and will sing the praises of CameraWorld
29th May 2015Alan Steward
Excellent service (again) from CameraWorld.
I would not hesitate to recommend them.
28th May 2015Frank James
Amazed by the speed of delivery!!
Ordered on the Thursday about 9:00PM delivered Saturday AM. Brilliant. Recommended to a friend and he got his order even quicker :)
28th May 2015Ken S
Well, here is where I really wanted to state my opinion.
Frankly, I think CameraWorld is the best in the entire UK, or indeed World ( as far as I know )
Phone calls are extremely polite and helpful, and they even went out of their way to phone us back with information on more than one occasion. THIS really stands out, and makes them special to us. Secondly, their postal service is tip top - it's easy and fast, we just can't fault it.
Then there's the prices. Generally, their prices are the cheapest I've found - but certainly for the two cameras I'VE bought!
We're from Manchester - unfortunately, it's only once we had the pleasure of visiting the shop in London - but what a nice experience! Smiles all round, such lovely staff.
CamerWorld is one of the few high street stores that have a nice array of used goods too ( as well as on line ) THAT was good.
I will always go to CameraWorld FIRST to check out their products whenever I'm buying something, because of how overall impressed they left me - I think they certainly put the customer first, a breath of fresh air in these times!
I will definitely shop there again - and hope to visit that great London branch again soon :)
5 / 5Craig Foster
Very good all round. Received a phone call from Camera World to say my package had been delayed due to a problem with the delivery company not being able to find my address (nobody else has had any trouble as far as I know).
The only downside was when I was informed of a new delivery date, the time factor meant I had to stay in all day waiting until it arrived.
The plus side was delivery came at 9.45am - 10 minutes after the phone call!! I am delighted with the camera -'Refurbished' just as new! complete with everything from the User Manual to all other accessories.
An absolute bargain, thank you.
17th May 2015Keith Barlow
Camera World gave excellent service and are easy to contact over the phone.
They have real camera shops, not just websites and are available to talk to you over the phone on in person; they are very knowledgeable about cameras and do seem to care about the service they give.
Their price for the camera I bought was excellent.
5 / 5
17th May 2015Peter Jackson
I have just visited your shop in Chelmsford after being let down by the online click and collect service from [sic] "another retailer".
I purchased a second hand Manfrotto head, and was served by a Gentleman who was very attentive and polite, I only spent £36 pounds, but I was treated like I had spent thousands.
This is good old fashioned service that is sadly lacking in today's retail world.
Fast & Friendly Service
I purchased a used Canon DSLR online from Camera World on Tuesday at approx. 1pm. The item was delivered the next day and I didn't even pay for next day delivery. Amazing! Before purchasing I called to learn more about the condition of the item (Chelmsford store) and was greeted by a friendly gentleman who took time to explain the condition of the item to me, which was extremely handy and more than I could ask for.
The item arrived and to me, is in an even better condition than explained to me - so that's even better.
I appreciate the gentleman being critical about the condition initially, as it is better to be safe than sorry.
I would definitely recommend the company based on this.Ash
Just a quick note to thank you so much for the excellent service which I received from Cameraworld. You dealt with my (small) order with extreme courtesy, efficiency and speed - I couldn't believe it when the camera case arrived yesterday, so soon after placing the order.
In these days of offhand and iffy (often non-existent) customer service, it is so refreshing to deal with such a professional company and I will have no hesitation in recommending Cameraworld to anyone who will listen.
Thanks again and kind regards,Jill Hawker
I have just spoken to one of your staff, Simon, and the service I have received was fantastic.
He is a true ambassador for Customer Service and a great asset to your Company.
I am a trainer for customer service and I love it when I have the opportunity to shout about wonderful service I have received.
Thank you to Simon and to you.
It was a pleasure to visit a decent camera shop in these tough times especially because I won't buy off the internet as I prefer dealing with people.
I was very happy with the part exchange offer you gave me and I was impressed by the patience and service given by you and your staff. Hope to visit you all soon.Dave Good, Via Email
I would just like to say thank you for some excellent customer service from your company.
I ordered Lightroom 5 probably about 5 days ago. The next day I received a very apologetic phone call stating that due to excessively high demand you had sold out but were waiting on a delivery which could be another week coming to your store. Then this morning my order arrived only 3 days after the phone call.
I appreciated being kept in the loop and even better was the quicker than stated turnaround for my order. In this day and age we are quick to criticise bad customer service but not so quick to recognise the good.
So thank you and I look forward to shopping with you in the very near future.
A happy customer.Claire Twigg
My wife and I made a visit to your store today to purchase a new lens for my camera. We were treated in a very professional manner by the gentleman who attended to us. His advice on was of great help , advising me to purchase a better quality UV filter than I had initially intended , and I am so glad I did.
My wife and I have each over 40 years experience of customer service, so it was refreshing to enter your shop and from greeting to goodbye to receive service that was 100% customer friendly.Mr. Howlett, Southend On Sea
Just to let you know that I have just received the hand grip for the X-Pro1 I bought at your Wells Street branch on Wednesday.
Delivered within 2 days of the original purchase is excellent service for which you should be praised.
So far I have received excellent good natured and kind service at your hands for the second time that is the reason you get my custom and long may it be so...
I've been researching a new camera purchase for the last week or so, but still couldn't ultimately make up my mind which model to go for. After telephoning the London Cameraworld store and receiving fairly useful advice, I still couldn't make up my mind. So on a visit into town this week I decided to pop into the store. It wasn't as large as I was expecting, and seems to be constantly busy with customers, but after a quick browse I had a very informative chat with one of the sales staff (Michael I think) who demonstrated both models I was interested in and helped me decide which one to opt for.
I ended up buying an Olympus PEN which I'm very pleased with. The deal I ended up with was as good as anything online.
Overall a very good experience.Mr.S. Clark - Enfield
This is a shop for REAL photographers. Their knowledge, experience, expertise and overall value for money proposition is without doubt, the best in the business. I like their style, their attitude, their range, their prices and most of all these people are photographers and they know what they are talking about. For everything Canon, Nikon, Panasonic and more, Cameraworld is all you need.
I recommend them without hesitation as the best in the business. Second-hand or new, cameras and every kind of accessory imaginable is here.
Such a breath of fresh air to find a shop with staff who actually know their products and want to help you! I would definitely recommend CameraWorld to my friends and family.
The shop layout is so user friendly and if you cant find what you're looking for the staff are eager to help you find it.Mr. A. Eldon, Wimbledon
Just a note to say thanks for your excellent service. I spoke on the phone to a very polite and knowledgeable man who answered all my questions immediately, ordered the camera from your web-site 5 minutes later and had it delivered and in my hands within 22 hours. Amazing.
Also got a free case and memory card with it. Many thanks.Al Punja - East Sussex
Fantastic customer service, and that was before I bought anything.
A real pleasure to shop there and very knowledgeable staff.
Long may you continue.
Thank you so much for what you done for me. I'm really amazed by the company - I doubt many would be so fair.
I appreciate you chasing it up for me - it's nice to see you care about your customers.
PS I've recommended CameraWorld to most of the people I know and will only buy from you from now on.Ross Miller
I ordered the tripod yesterday (15.16 on Tuesday) in the afternoon and it's already arrived (10.04 on Wednesday). You guys are faster than Amazon ! O_OFederico Manisco
A BIG THANK YOU to Cameraworld. I just could not believe, the near perfect condition, of the Canon Macrolite ML1. Original box, inner package, & instruction manual.
Plus your online service, was superb. Once again thank you.
***** 5 stars.P G Healiss, Via Email
I often shop, or at least browse, here (the Chelmsford branch), and the staff are always friendly and helpful. When I needed a new camera bag, it was the obvious place to go as they have such a wide range to try out, from Lowepro, Crumpler, Tamrac, Kata and Domke. Gave me a great opportunity to try them all out and see what suited my gear the best.
As I knew I needed the bag, I'd asked for gift vouchers from Cameraworld for my birthday too, which eased the 'pain' of purchase!
Pricewise, they weren't the cheapest, neither were they the most expensive, but I'm happy to pay a little extra for good service and to be not buying from some faceless internet-only 'shop'.
This is just a quick email to say thank you. I went to your London shop on Saturday 15th June to get some advice about which camera bag to buy and I felt like I wanted to write and let you know how impressed I was with the help and advice I received from your team.
He was incredibly helpful and knowledgeable, going so far as to use the shop's models of my lenses and camera body to gain an idea of the bags' capabilities re: space etc.
I find it so sad that so many camera shops these days are closing down as they cannot compete with the online market. As great as it is to get a bargain online, nothing can ever replace the importance of face to face, hands on advice and demonstration. However, I have found that Camera World, as well as having knowledgeable, friendly and co-operative staff, is also very competitive with their pricing.
A few days later I returned to your shop (on Wednesday this week) to purchase the Billingham Hadley bag. The assistant who helped me the previous week wasn't there, so please do pass on my thanks to him as he made what could have been quite a confusing decision (the selection is vast!) a lot easier. I am now very happy with the purchase of my beautiful Hadley bag and look forward to using it in the years ahead.
I look forward to dealing with Camera World in the future and thank you again.
Many thanks.Georgia Darlow (Via EMail)
Sorry, not a query, but a 'well done'.
I went into your Chelmsford store today with my old broken Sony Cybershot camera and asked the staff there if this model was still available or if it had been superseded. I spoke to Brad who was extremely helpful but apologised that the newer version (HX 50) was not in stock but would be soon. He took my phone number with a promise of ringing me back when they were next in stock.
He phoned about half an hour later saying that they were expecting one from your London store tomorrow (Thursday). About an hour later Brad rang me again saying that they had just received a Sony delivery and the camera was in stock - I was minutes from the car park about to leave Chelmsford. I returned to the store and bought the HX 50 after a brief test drive.
So often people these days are quick to complain about poor service, but Brad was the perfect salesman and went above and beyond the call of duty to ensure that I could buy the camera I wanted on that day. He was pleasant, chatty (without trying to sell me the world), he offered me all the accessories I may need without being pushy and spoke in understandable terms with no jargon.
He was the consummate professional. If your store runs employee of the month schemes then I strongly recommend that Brad be this month's recipient. Top marks.Paul Webb
Just a follow up email to thank you and all the team at Camera World - I received my Canon EOS 6D and lens yesterday along with a host of extras. Great website, great service and I will most definitely be recommending you to others.Shaun Doherty - Republic Of Ireland
You have made my day!Ludovica Betts
Not so much for buying my old camera but for actually restoring my belief that courteous and efficient "real" people still exist.
After years of addressing recorded voices, dealing with call centres where the operators read from scripts whether or not their answers are relevant to the question, it has been a breath of fresh air to actually deal with your company.
I cannot thank you enough, I really appreciate it and you have made a brilliant effort and the customer service has been brilliant.
I must thank you for all your help and for all your advice I wouldn't have known where to start so thank you again I really do appreciate all your help.
I will also be leaving excellent customer feed back for you both as you have been exceptionally brilliant and been great from start to finish. It has been a brilliant customer experience as I know nothing about cameras and not a lot about photography and you have provided me with all the relative information needed.
I know my partner will be very very happy and will love her present so thank you so much for all your help again.
Please pass this on, you guys should be recognised for all your hard work and knowledge and most importantly for your excellent customer service.
John KennyBRILLIANT - John Kenny
I just wanted to say how delighted I am with the service I received from Cameraworld. A colleague recommended you when I mentioned that I wanted to purchase an Olympus Pen E-PL2 and I am delighted I took his advice.
Great price backed up by fast delivery, exactly what every buyer is looking for. I look forward to using you again in the near future.
Thanks againNigel Willets
I wanted to email you to congratulate you on your staff, in particular Gaz from your Well Street store. I first spoke to him a couple of years ago when I purchased a camcorder for my husband. His help and knowledge was very much appreciated. We had an old version of Pinnacle Studios but after speaking with Gaz decided to upgrade to Studio Ultimate because the camcorder we purchased filmed in HD.
The new Pinnacle just didn't seem to work well on our computer and after speaking with Pinnacle (a dead loss) and also Pinewood Studios (who were not happy about answering questions) we upgraded our computer with more memory and a new media card which did not seem to answer the question as to why we could not see transitions between the scenes.
After all this time I then phoned Gaz in desperation who was so helpful in answering my questions and must have been on the phone for a good 30 mins. We arranged to send him a memory card with a few scenes on to see if they worked with Windows 7 - we are running Windows XP.
So after getting nowhere for over a year Gaz has sorted out the problem in a couple of weeks. We realise that he could have just fobbed me off but as with all your staff the help and information they give is outstanding. I would also say that I also purchased my Nikon D40x from Chelmsford branch and over the last couple of years have purchased new lenses for it.
This week I exchanged two lenses for a compact lens as my large lens was too heavy for my neck as I have neck problems. Again your staff (Graham) was most helpful with this. I have recommended your store to lots of friends and family as I believe you can trust them to provide the best information needed and best pricesMrs. L. Plummer, Southend
I live in Dublin and wanted something sent over from cameraworld for a shoot I was doing. I emailed their sales team who were able to guide me.
I paid with a bank transfer and got my news lens a few days after that.
Totally brilliant service.Mrs.I Kellyson, Dublin
I just wanted to drop a quick note to say a huge thanks to the quality of your customer care.
I picked up an Fuji XM1 from you last week and I have to say the customer care at every stage was exceptional. From the previous week where I wondered in to have play with an X-A1, and Martin was happy to let me play as I pleased, while answering my questions. From Carol who secured me an XM1 and safely stowed it for my collection, and went above and beyond to make sure I didn't miss out on the deal. To James from whom I collected the camera last week whose confirmation of my hours of research, review reading and pleasant manner was the icing on the cake.
To have such depth and consistency in how customers are treated is incredible. It's why when people ask me about buying a new camera I was point them in your direction. Thank you for doing what you do so well, and no doubt see you soon!
So a big thanks and hope you have a fantastic Christmas. Must dash I've got an X-M1 to learn!Anthony Gill